Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at JuGroo. If you have any questions, please contact our customer service team on 7350579066 or helpdesk@jugroo.com

Delivery Costs

Delivery charge varies with each Seller. For all products, the delivery/courrier charge mentioned on the product page.

Order Processing Time

Usual Order processing time is 1-2 days but it may take upto 4 days from order placed.

Delivery Address 

Please note that we are unable to modify the delivery address once you have placed your order. 

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website. As well as you can check the status of your order after login to your account with JuGroo.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.