Return Policy

Thanks for shopping at JuGroo

If you are not entirely satisfied with your purchase, we're here to help. 

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. 

Your item needs to have the receipt or proof of purchase. 

For all products, the returns/replacement policy provided on the product page. 

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original payment method and it should be available in 3-5 business days.

Contact Us

If you have any questions on how to return your item to us, contact us.